Knitting Community

Here's where you can post feedback and questions about our Nickel-Plated Options Interchangeable Needles.

If you have any problems with your needles, please contact Knit Picks Customer Service at 1.800.574.1323. Thanks!

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Can Knit Picks start a discussion on the new Zephyr Options needles as I would be very interested in hearing about them from other knitters.....I love my Harmony wooden needles, don't like the nickle ones that much, and would be very interested in learning more about the new Zephyr ones......will they be available sometime in the fixed circular needles?

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I just bought these needles for myself for Mother's Day and I love them. I have even purchased additional needle points and cords for my set. One thing I would LOVE is a set of 12" cords for sleeves!!!!! I use the 16" now and it's ok but I have to pull the cord through the stitches to make it small enough to accomodate the sleeve. Are there any plans to come out with 12" cords?

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I just got my needles in the mail today, but I didn't get a chance to look at them until tonight. Everything is fine except the one needle i need for the project I am planning to start D: one of the size 8 needle tips won't screw all the way down onto the cable, I've tried the little pin, but it really just won't fit. I wish I had looked earlier so I could have called customer service today, but I'll call in the morning. Other then that I am extremely happy with the needles so far, everything looks great.

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Just called customer service and they are sending me a new one! yay!

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I have a question for the NON interchangeable needles. not to long ago I ordered a bunch of fixed 40 inch nickel needles, but i have only been using the 3s, last night I pulled out the one's and went to cast on, and the cord just came out, just sliped right out of the needle. I tried to put the cord back in it's tiny hole, but it seemed to be a loseing battle. Has this happened to anyone else? I kind of want to cry, knit picks has been my rock in my knitting path, please, I need some advice on how to save my very young, baby needles.

Thanks,
Becky

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Yes, it does happen! Not all the time, but it does. I've had it happen on the fixed circulars and the interchangeables. Just call KP... they usually make good on their products. At least they have with all of mine.

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Hi Becky,

I'm so sorry that happened! Once in awhile a defective needle will slip through - but please just give us a call at 1-800-574-1323 & we'll get you all fixed up!

Stacey
Customer Service

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wow, new needles on the way, i LOVE you guyd and would never recomend anyone else!!!

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I know this isn't really about the circular needles, but there's no forum for the straights.

I would love it if there was a set of nickel-plated straight needles. The Harmony wood ones are nice but I don't care for the harmony wood needles; nickel-plated straights would be a huge benefit to people like me who are trying to learn Irish Cottage knitting. :) I love Knit Picks for their super low prices and high quality items and I would love to buy metal straight needles from you guys. It's so hard to find good quality, quick knitting metal straights that aren't at least $10 a pair.

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Thank you very much for your kind comments. As a company, we value what our customers are saying. We are constantly striving to improve our products and service. Our product development team will consider your suggestion of making metal straight needles.

Sincerely,
Georgianna
Customer Service

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Wow, didn't think anyone would actually respond. You guys just get more and more awesome!

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